Pressure to improve public service performance and reduce spending, demands reliable and cost effective connecting technology solutions

Public sector spending is always under intense scrutiny and as a result, government bodies and local authorities are struggling to maintain public services with legacy and ageing IT systems. Often tied into long supplier contracts with significant management and maintenance overheads, not only do these systems result in thousands of wasted civil servant hours per year, but they also put core services at risk.

The need to mitigate against hardware and software failures coupled with a need for fully automated processes, is driving a transition towards off-the-shelf technology solutions. But, the business-critical nature of IT & communication solutions means that caution is advocated before embarking on IT change projects.

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